Frequently Asked Questions

We started our classes with online Zoom Platform. Currently, most of our classes will be conducted online via Zoom. However, we have some classes that are hosted physically at Serangoon North Ave 4 too. With many years of successful online tutoring experience, we have perfected a structured and effective learning process using KLS Teaching Pedagogy. This approach offers flexibility, personalized attention, independent learning, and recorded sessions for optimal convenience. Our dedicated tutors ensure a seamless transition to the virtual classroom, maintaining the same level of excellence as in physical classes while saving lots of time on commuting.

Tuition fees are collected monthly in advance, before the first lesson of each term. Payment can be made via PayNow, PayLah! or bank transfer. Term plans are available too; please reach out to us for more information.

Students may attend a make-up lesson on other days of the same week if they are unavailable (provided the subject lesson is available). Otherwise, students can access the recording for the class they have missed to catch up on the missed content. Please note that there will not be any refunds or pro-rating of the fees.

Our online classes typically maintain a maximum of 8 students per session to ensure personalized attention. For parents seeking 1-to-1 instruction, we do offer private coaching upon request.

No, our tuition fees cover all study materials and assessments, ensuring a comprehensive learning experience without any hidden costs.

You'll have access to our online resources, where all class materials and resources are conveniently available for download and review.

Students require a reliable internet connection, a computer or tablet with webcam and microphone capabilities, and a quiet study environment. We recommend headphones for better audio quality.

Yes, we provide specialized holiday programs designed to either advance learning or provide catch-up opportunities. During examination periods, we also offer intensive revision courses focusing on exam techniques, content review, and practice with past year papers.

We teach Secondary Math (Lower Secondary Math, E Math and A Math), Secondary Science (Lower Secondary Science, Physics and Chemistry) and JC H2 Math. We also offer private 1-to-1 coaching and school holiday programmes.

WhatsApp us or send an enquiry through our contact form. We'll understand your child's needs, recommend a suitable class, and you can start with a free diagnostic assessment.

Every student has a private group chat with their parent and tutor. You'll see each week's homework and how your child is progressing, hear about results as they come in, and can raise any concern with the tutor directly. It's the close partnership usually found only in 1-to-1 coaching, for every group-class student.